Last updated: November 1, 2026

These Terms of Service (“Terms”) set out the agreement between you and Jersey Hollow when you use jerseyhollow.shop or buy from us. They cover how orders are formed, how personalisation works, what you can expect on price, delivery and returns, and the limits on what either side is responsible for. By browsing the site or placing an order, you accept these Terms and the policies they refer to. Nothing in these Terms takes away rights you have under consumer protection laws that cannot be waived.

Who you are dealing with

The site jerseyhollow.shop is run by Jersey Hollow, 3714 Pelham Lane, Charlotte, NC 28211, US. When these Terms say “we”, “us” or “our”, they mean Jersey Hollow. When they say “you”, they mean the person using the site or placing the order. Our support runs by email at support@jerseyhollow.shop, and we reply within 24 hours on business days.

We sell long sleeve all-over print fishing and hunting jerseys, hoodies, quarter-zips, caps, tees and board shorts to individuals, families, fishing buddies and small crews for their own use. We do not take bulk uniform contracts, and you may not buy from the site in order to resell our products.

Using the site and your account

Eligibility

To place an order you must be able to form a binding contract where you live, or have a parent’s or guardian’s permission. A parent or grandparent can of course order youth jerseys for children; the account holder is the person responsible for the order.

Your account

You can check out as a guest or create an account in My Account. If you create one, give accurate details, keep your password to yourself and tell us straight away if you think someone else has used it. You are responsible for activity under your account until you tell us about a problem.

Acceptable use

You agree not to misuse the site. That includes trying to break or test its security, scraping it with automated tools beyond normal search engine crawling, placing fraudulent or fake orders, interfering with other customers, uploading harmful code, or using the site for anything unlawful. We may suspend access or cancel orders connected to misuse.

Products, prints and what you see on screen

We describe each product by its cut, its neckline, its all-over print on the front, back and sleeves, and the options you can choose. Product photos and the live preview show the design as closely as we can, but colours can look different on different screens and phones, and the live preview is a guide to placement rather than an exact image of the finished garment.

Sizes are listed on each product page. Our Size Guide explains how to choose by comparing with a shirt you already own; it does not give measurements, and the size you pick is your choice. Care instructions are general: wash cold inside out on a gentle cycle, no bleach, hang or tumble dry low and do not iron over the print.

Our hunting prints are designs, not safety garments. They are not blaze orange and are not designed to meet any hunting visibility rule. Follow the rules where you hunt, and wear the safety clothing they require.

Personalised orders

What you type is what we print

Custom Name products have built-in fields on the product page, such as “Name on back”, “Sleeve text”, “Camp name”, “Boat name”, “Lettering colour” and “Trip year”. We print exactly what you type, in the field you type it in. The name on back is printed in capitals and can be up to 14 characters. We do not send a proof or mockup before production, so check spelling, spacing and the lettering colour in the live preview before you check out.

Correcting a mistake

If you notice a mistake within 24 hours of ordering, email us and we correct the field. After that, the item is printed as ordered. It still falls under our 60-day return window, as described in the Returns & Exchanges Policy.

Content we cannot print

You are responsible for the text you submit and confirm that you have the right to use it. We cannot print real brand names, logos, trademarks, team names, league names, tournament names, camo brand patterns, the names of professional anglers or hunters, or anyone else’s artwork. We also do not print text that is hateful, threatening, obscene or unlawful. If an order contains text like this, we may contact you to change it or cancel the order and refund the full amount.

Add-on prices

Some optional fields carry an add-on price. The price is shown next to the field and is charged only when you fill it in. Leaving an optional field empty adds nothing to your total. Free choices, such as lettering colour, are marked as free.

Prices, checkout and payment

Prices are shown on each product page and confirmed in your cart and at checkout before you pay. Long sleeve jerseys cost the same in every size. Shipping is free on every order, with no minimum. Our checkout does not add sales tax. Import duties or taxes on parcels to Canada, Australia or New Zealand depend on the destination country and its rules.

You pay using one of the methods shown at checkout; those are the methods available for your order. Payments are handled by the payment provider you choose, and we do not see or store full card numbers. More detail is on our Payment Methods page.

If a product is listed at a clearly wrong price because of an error, we contact you before we process the order and either correct it with your agreement or cancel it and refund what you paid.

How an order becomes a contract

When you place an order, you make an offer to buy the items in your cart. We accept the offer when we send the order confirmation email. Until then we may decline the order, for example if payment cannot be confirmed, the delivery address is outside the US, Canada, Australia and New Zealand, the personalisation breaks the rules above, or we suspect fraud. If we decline or cancel after you have paid, we refund the full amount.

Shipping, delivery and risk

Orders take 1-3 business days to process, then 7-14 business days in transit to the US, Canada, Australia and New Zealand. All orders ship from the USA. These are estimates, not guaranteed delivery dates, and parcels to Australia and New Zealand can take the full 14 business days. Please order early for birthdays, Father’s Day, Christmas or a planned trip.

You can follow your order status in My Account or on our Order Tracking page, or email us for an update. Make sure the shipping address is complete and correct; we deliver to the address you give us. If a parcel is late, seems lost or arrives damaged, contact us and we will help. Full details are in our Shipping & Delivery policy.

Cancellations, returns and refunds

The table below summarises the commitments that form part of these Terms. The linked policies give the full detail and are part of your agreement with us.

See the Cancel or Change an Order page, the Returns & Exchanges Policy and the Refund Policy for how each of these works in practice.

Discounts and store credit

Any discount code applies only as described in its own terms. Codes have no cash value, cannot be applied to past orders and usually cannot be combined unless stated. We may end a promotion at any time, but ending it does not change an order already placed. Store credit is issued on request in place of a refund, never expires and can be used on future orders on this site.

Our designs and your content

The text, photos, print patterns, product designs and layout of this site belong to Jersey Hollow and are protected by intellectual property law. You may view them and share links to product pages, but you may not copy, reproduce or sell our designs or photos without our written permission. Our Intellectual Property Policy and DMCA page explain how to report content you believe infringes your rights.

If you send us a photo, a review or other material, you confirm it is your own and lawful, and you allow us to display it on the site in connection with our products, with credit where appropriate. We may decline or remove material that is misleading, offensive or infringes someone else’s rights. Photos you email us about a problem with an order are used only to resolve that problem and are deleted 30 days after delivery.

Limits on responsibility

We work to keep the site available and accurate, but we provide it as it is and cannot promise it will always be free of errors or interruptions. To the extent the law allows, we are not responsible for indirect or consequential losses, such as a missed trip or event, and our total responsibility for any order is limited to the amount you paid for that order.

These limits do not apply where the law does not allow them, such as responsibility for fraud, or for death or personal injury caused by negligence, and they do not affect your statutory rights as a consumer.

Governing law and resolving problems

These Terms are governed by the laws of the State of North Carolina, without limiting any mandatory consumer protection law of the country where you live. If something goes wrong, please email us first. Most problems with an order, a print or a delivery can be settled in a short exchange of emails, and contacting us does not affect your other rights.

Updates to these Terms

We may update these Terms when our products, policies or the law change. The “Last updated” date at the top shows the latest version. The version in force on the day you place an order applies to that order. If a part of these Terms is found to be unenforceable, the rest still applies.

Questions about these Terms

Email support@jerseyhollow.shop or visit our Contact Us page. We reply within 24 hours on business days. For how we handle your personal information, see our Privacy Policy, and for common questions, our FAQs.