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This is the map of jerseyhollow.shop. Every public page of the store is listed here, grouped the way you are likely to look for it: shopping by water or by season, getting the size right, managing an order, and reading the policies that sit behind every purchase. Each link comes with a short note on what you will find there, so you can go straight to the right place instead of clicking around. If you are new to Jersey Hollow, the quick-start section below shows the usual path from browsing to checkout.
Find it fast
- Browse everything at once in the shop, or start from one of the seven collections below.
- Check a size before you order on the Size Guide.
- See where an order is in My Account or on Order Tracking.
- Questions about delivery, returns or refunds: the Help Center links to every policy.
- Email support@jerseyhollow.shop; we reply within 24 hours on business days.
Shop by water and by season
Jersey Hollow sells long sleeve all-over print fishing and hunting jerseys, hoodies and quarter-zips, plus caps, tees and board shorts. Around 32 products are grouped into seven collections. Start with the one that matches where you spend your weekends.
- Shop all products: the full catalogue on one page, for when you want to see every print pattern and colourway side by side.
- Lake Fishing Jerseys: long sleeve crew-neck jerseys with scale and ripple prints for bass and crappie anglers, including the Custom Name Bass Tournament jersey with your name on the back.
- River and Stream Jerseys: designs with topo lines, current and riverbank prints for trout, smallmouth and fly anglers, including the Custom Name trout stream jersey.
- Saltwater and Offshore Jerseys: inshore and offshore prints for boat crews, including the offshore crew jersey with an optional Boat name on the chest.
- Hunting Jerseys: leaves, branches, marsh grass and feather patterns for deer camp and the duck blind, including the Custom Name deer camp jersey with an optional Camp name.
- Hoodies and Quarter-Zips: the hooded long sleeve jersey, quarter-zip pullover, pullover hoodie, full-zip hoodie and custom name hoodie for cold mornings at the ramp.
- Women, Youth and Family: the women’s fitted long sleeve jersey, youth long sleeve jerseys and the Custom Name Family Fishing Crew jersey for matching lake-trip sets.
- Caps, Tees and Shorts: trucker caps with an adjustable back, short sleeve all-over print tees and board shorts for warm days on the dock.
Personalised products
Custom Name products appear inside the collections above rather than in a separate section. You can recognise them by the personalisation fields on the product page: Name on back, and on some products Sleeve text, Camp name, Boat name, Lettering colour or Trip year. A live preview shows your text over the product photo. There is no proof or mockup before production; we print exactly what you type, so check the spelling before you add the item to your cart.
Your cart, account and orders
These pages are where your own orders live. They change with each visitor, so they look different for you than for anyone else.
- Cart: review sizes, colourways and personalisation text before checkout. Shipping to the US, Canada, Australia and New Zealand is free with no minimum.
- My Account: sign in to see order history and order status, update your addresses and manage your account details.
- Order Tracking: look up an order’s status using your order number and billing email, even without an account.
How an order moves
After checkout, orders take 1-3 business days to process and then 7-14 business days in transit to the US, Canada, Australia or New Zealand. Everything ships from the USA. If you need to change a size or fix a name, you have 24 hours from placing the order to email us. If you would like an update on an order that seems slow, email us with your order number.
| Your question | Page to open | What it covers |
|---|---|---|
| What size should I order? | Size Guide | Size ranges per product family and how to compare with a shirt you own |
| I typed the wrong name or size | Cancel or Change an Order | The 24-hour window for changes and cancellations |
| Where is my order? | Order Tracking | Order status and how to ask us for an update |
| How long does delivery take? | Shipping and Delivery | Processing, transit, destinations and free shipping |
| It does not fit or I changed my mind | Returns and Exchanges | The 60-day return process and free return label |
| When do I get my money back? | Refund Policy | Refund timing and store credit |
| How can I pay? | Payment Methods | How payment works at checkout |
Help and support pages
Support at Jersey Hollow is by email only, at support@jerseyhollow.shop, with replies within 24 hours on business days. These pages answer most questions before you need to write.
- Help Center: the starting point for any order question, organised by topic from sizing to returns, with links to the detailed policies.
- FAQs: short answers to the questions we hear most, such as how the Name on back field works, whether personalised items can be returned and how long shipping to Australia takes.
- Contact Us: our email address, reply time and business identity, and what to include in your message so we can help on the first reply.
- Submit a Ticket: pre-addressed email links for each request type, such as order changes, delivery questions, returns and print problems, so your message reaches the right queue.
- Size Guide: how to choose sizes for jerseys, hoodies, the women’s fitted cut, youth sizes, family crew sets, tees, board shorts and caps, with layering advice for cold mornings.
- Order Tracking: listed again here because it is the support page people open most after placing an order.
Before you email
Have your order number ready, plus the email address used at checkout. For a print problem, a clear photo helps; photos you send are deleted 30 days after delivery. If your question is about a gift order, tell us whose name is on the order so we can find it quickly.
Shipping, returns and money
These pages hold the numbers behind every order. They agree with each other, so the timeline you read on one matches the others.
- Shipping and Delivery: free shipping with no minimum to the US, Canada, Australia and New Zealand, ships from the USA, 1-3 business days to process and 7-14 business days in transit, and what to do if a parcel seems late.
- Returns and Exchanges Policy: the step-by-step return process, a 60-day window, a free return label for change-of-mind returns, personalised items included, and no restocking fee.
- Refund Policy: how refunds reach you, within 7 days of us receiving the return, to the original payment method, plus store credit on request that never expires.
- Cancel or Change an Order: how to cancel or change size, colourway or personalisation text within 24 hours of placing the order, and what happens after that.
- Payment Methods: how payment works at checkout; the methods shown at checkout are the ones available for your order.
An example path
A grandfather orders four family crew jerseys, two adult and two youth, for a lake trip and has them shipped to his daughter in Canada. He would check the Size Guide for youth and adult ranges, read Shipping and Delivery for the Canada timeline, and keep the Returns and Exchanges Policy handy in case a youth size runs small for one grandchild.
Legal pages and policies
These pages explain the agreement between you and Jersey Hollow and how we handle data and intellectual property. They are written in plain language and apply to every order.
- Terms of Service: the terms that apply when you use the site and place an order, including personalisation responsibilities and the governing law of North Carolina.
- Privacy Policy: what personal information we collect at checkout and by email, how we use it, how long we keep it and how to ask us to change or delete it.
- Intellectual Property Policy: what belongs to Jersey Hollow, how you may share our pages, and why we cannot print brand names, logos, tournament or team names, pro angler or hunter names, or camo brand patterns.
- DMCA: how to send a copyright notice about material on the site, what we do with it, and how a counter-notification works.
About the store
- About Us: who Jersey Hollow is for, what we make, and how personalisation works, from weekend bass anglers to deer camp regulars and the families who shop for them.
- Sitemap: this page, an overview of every public page on the site.
Business identity
Jersey Hollow, 3714 Pelham Lane, Charlotte, NC 28211, US. Email is the only support channel.
Shopping for someone else or for a group
Many Jersey Hollow orders are gifts or matching sets, and the route through the site is a little different when you are buying for other people.
Gifts for an angler or hunter
For a birthday, Father’s Day, a retirement or Christmas, start in the collection that matches their favourite water, then use the Size Guide tip of checking the label on a shirt they already wear. Enter the delivery address carefully at checkout. If you realise within 24 hours that the size or the name is wrong, the Cancel or Change an Order page explains how to fix it.
Clubs and fishing buddies
A group of friends ordering matching jerseys, each with their own name on the back, can place everything in one order. Collect each person’s size and the exact spelling of each name first, then add each jersey to the cart separately with its own personalisation. One order keeps the whole crew’s items together when you contact us.
Family lake-trip sets
The Women, Youth and Family collection holds the family crew jersey in youth and adult sizes, with an optional Trip year, so every generation can wear the same print.
Getting around the site
The main menu at the top of every page leads to the collections and the shop. The footer at the bottom of every page repeats the most-used help links and the policy pages, so you can reach them from any product page without coming back here.
Quick start for first-time visitors
- Open a collection that matches your water or season, or browse the full shop.
- On a product page, choose a size and colourway; on Custom Name products, fill in the personalisation fields and check the live preview.
- Read the Size Guide if you are between two sizes.
- Review your cart, check every name letter by letter, and go to checkout.
- Follow your order in My Account, and email us within 24 hours if anything needs changing.
Searching the site
If you know what you want, the site search finds products by name, print pattern or product type. Try terms like “hoodie”, “youth”, “offshore” or “marsh grass”. Searching for a brand name or a team name will not find anything, because we sell only our own designs.
Still cannot find it?
If a page you expected is not listed here, or a link does not take you where you thought, email support@jerseyhollow.shop and tell us what you were looking for. We reply within 24 hours on business days and will point you to the right page or answer the question directly.
